Pushing through cognitive impairment, migraines and severe fatigue, Michaelene Carlton, 49, mustered up the energy last week to dial the Social Security Administration to speak to her newly appointed Social Security Disability Insurance case manager. She has left six messages, one every two weeks since late December, and she still hasn’t heard back.
Patients with the chronic condition might not be able to work, but they’re still left to fight through the ‘broken’ benefits process
